Our Return and Refund Policy

Thank you for shopping at ADAS Calibration Tools. We strive to provide you with high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we offer a 30-day refund policy subject to the terms and conditions outlined below.

  1. Eligibility for Refund: a. Physical Products: Our refund policy applies only to physical products that have been shipped to the buyer. Any digital or downloadable products, services, or non-physical items are not eligible for a refund. b. Condition of the Product: To be eligible for a refund, the product must be unused, undamaged, and in its original packaging. It should be in the same condition as when you received it. c. Proof of Purchase: You must provide a valid proof of purchase, such as an order number, receipt, or invoice, to request a refund.
  2. Refund Process: a. Initiation: To initiate a refund request, please contact our customer support team within 30 days of receiving your product. You can reach us at info@adascalibrationtools.com. Please provide the necessary details, including your order information and the reason for the refund. b. Return Authorization: Once your refund request is approved, we will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return the product. The RMA number must be clearly marked on the outside of the package. c. Return Shipping: You are responsible for the cost of return shipping, unless the return is due to a defect or error on our part. We recommend using a trackable shipping method to ensure the safe return of the product. d. Inspection and Refund: Upon receiving the returned product, we will inspect it to ensure it meets the eligibility criteria mentioned in Section 1. If approved, we will process your refund within info@adascalibrationtools.com and issue the refund to your original payment method. Please note that it may take additional time for the refund to be reflected in your account, depending on your bank or payment processor.
  3. Non-Refundable Items: a. Digital or Downloadable Products: Any digital or downloadable products, including software, eBooks, or online courses, cannot be refunded. b. Services: Services, such as installation assistance or technical support, are non-refundable once they have been provided.
  4. Damaged or Defective Products: a. Damaged during Transit: If your product arrives damaged or defective due to shipping, please contact us immediately upon receipt. We will work with you to resolve the issue promptly. b. Manufacturer’s Warranty: Certain products may be covered by a manufacturer’s warranty. In such cases, we encourage you to contact the manufacturer directly for assistance with repairs, replacements, or warranty claims.
  5. Changes to this Refund Policy: We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Refund Policy periodically for any updates.
  6. Contact Us: If you have any questions, concerns, or requests regarding this Refund Policy or the refund process, please contact our customer support team at info@adascalibrationtools.com.

By making a purchase from ADAS Calibration Tools, you acknowledge that you have read, understood, and agreed to this Refund Policy.

Please read these Terms of Service (“Terms”) carefully before using the ADAS Calibration Tools website (the “Website”). These Terms govern your use of the Website and your relationship with ADAS Calibration Tools. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website.

  1. Website Use: 1.1. The Website is intended for personal, non-commercial use and is provided solely for informational purposes. 1.2. You must be at least 18 years old or have reached the legal age of majority in your jurisdiction to use the Website. 1.3. You are responsible for maintaining the confidentiality of your account information and agree to accept responsibility for all activities that occur under your account.
  2. Intellectual Property: 2.1. All content on the Website, including text, graphics, logos, images, videos, software, and other materials, is the property of ADAS Calibration Tools or its licensors and is protected by copyright and other intellectual property laws. 2.2. You may not modify, reproduce, distribute, transmit, display, perform, publish, license, create derivative works from, transfer, or sell any content obtained from the Website without the prior written consent of ADAS Calibration Tools.
  3. Product Information: 3.1. The Website may contain information about ADAS Calibration Tools’ products, including descriptions, specifications, pricing, and availability. 3.2. ADAS Calibration Tools strives to provide accurate and up-to-date information, but we do not warrant that the information on the Website is error-free, complete, or current. 3.3. ADAS Calibration Tools reserves the right to modify or discontinue any product without prior notice.
  4. Pricing and Payment: 4.1. The prices displayed on the Website are in the currency specified and do not include taxes, shipping fees, or other charges unless explicitly stated. 4.2. ADAS Calibration Tools reserves the right to change prices at any time without prior notice. 4.3. Payment for orders placed through the Website must be made using the available payment methods. By providing payment information, you represent and warrant that you have the legal right to use the payment method. 4.4. ADAS Calibration Tools may use third-party payment processors, and your use of such services is subject to their terms and conditions.
  5. Shipping and Delivery: 5.1. The shipping of products purchased through the Website is subject to ADAS Calibration Tools’ Shipping Policy, which is incorporated into these Terms by reference. 5.2. ADAS Calibration Tools strives to fulfill orders promptly but cannot guarantee delivery times or be held responsible for any delays or damages caused by the shipping provider.
  6. Returns and Refunds: 6.1. ADAS Calibration Tools’ return and refund policy for purchased products is outlined in our separate Return and Refund Policy, which is incorporated into these Terms by reference.
  7. Limitation of Liability: 7.1. To the maximum extent permitted by applicable law, ADAS Calibration Tools and its affiliates, officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with the use or performance of the Website. 7.2. ADAS Calibration Tools’ liability for any direct damages shall be limited to the amount you paid for the product or service giving rise to the claim.